Return Policy
Thank you for shopping with Untitled&Co! We’re grateful for your purchase and want to ensure you have the best experience possible. Please take a moment to review our No Refund Return Policy below. By placing an order, you’re agreeing to these terms.
1. Returns
At Untitled&Co, we do not offer refunds on items purchased, and all sales are final. We highly recommend double-checking your order before completing your purchase to ensure it’s exactly what you want.
How to Initiate a Return:
● Please use our Loop Return system here for returns.
2. Exchanges
We’re happy to assist with exchanges for certain items, provided the following conditions are met:
Exchange Eligibility: The item must be unused, in its original packaging, and in the same condition as when you received it.
Exchange Request: If you’d like to request an exchange, please reach out to us within 5 days of receiving your order. We’ll guide you through the process and make it as easy as possible.
Exchange Process: Once we confirm that the item meets our exchange criteria, we’ll provide you with a return authorization number and simple instructions for returning the item. Please note, the cost of return shipping will be your responsibility.
Exchange Options: Depending on availability, you may exchange your item for a different size, color, or style. If your preferred item is unavailable, we’re happy to offer store credit or discuss other options with you.
3. Defective or Damaged Items
If you receive an item that’s defective or damaged, please let us know as soon as possible. We’re committed to resolving the issue promptly and will either offer a replacement or exchange, depending on the circumstances.
4. Final Sale Items
Certain items are marked as "final sale" and are not eligible for return or exchange. These items will be clearly indicated on our website during checkout.
5. Contact Us
If you have any questions or concerns about our No Refund Return Policy, don’t hesitate to reach out. Our customer service team is here to assist you and ensure you’re satisfied with your experience at Untitled&Co.
We sincerely appreciate your business and hope you love your purchase!
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at: admin@untitledand.co.